Supporting Your Technology Systems
We support all facilities whether your systems were installed with us or through a different partner. With technicians available 24/7, your uptime is our number one priority.
Efficient. Reliable. Uptime.
Our Systems Support team offers service and maintenance, disaster recovery, and live event support for all of your audio visual, network, security and wireless technologies systems.
For Emergency or After Hours Service, please call (855) 272-4911.
Trained, Experienced Team Available 24/7
Safeguard your investment through our highly trained, technical team of engineers and field technicians who make your uptime our priority.
500+ Live Events Supported
Need support for live events to make sure quality & uptime are achieved? No problem.
Less Than 1 Year ROI
For large facilities, downtime can cost upwards of $100K per hour—far less than the cost of an annual maintenance plan which can also extend equipment life.
50+ Years Technical Experience
Our field technicians and systems engineers are highly-trained technical experts that hold multiple industry certifications.
Service & Maintenance Solutions
Stay connected and engaged at any hour. We offer preventive maintenance, break/fix support, troubleshooting, emergency repairs, and disaster recovery 24/7.
Problem Resolution
- Committed Response Times
- Engineering Technical Support
- Prioritized Handling
- Dedicated Support Teams
Investment Protection
- Warranty Support
- Onsite Troubleshooting & Repair
- Preventive Maintenance
- System Health Checks
- System Audits
- Onsite Customer Training
Upgrades & Updates
- Access to service releases
- Access to new device driver packs
Service & Asset Management
- Service Agreements
- Customer Dashboard
- Asset Tagging
Online Customer Portal
- Online Learning Tools
- Knowledge Base
- Customer Service Portal